vCenter 6.0u1b to 6.0u2 Upgrade Error: VMware Syslog Component
I wanted to upgrade my 6.0u1b Windows vCenters to 6.0u2 to start off the QA process, but unfortunately I hit a 1603 error. The TSE I worked with saw a few errors from VMware Syslog Collector and some internal PRs. The following is what he saw in my logs:
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./VMware-VCS-logs-20160328151544/vminst.log 2016-03-28 15:12:20.292-05:00| vcsInstUtil-3634789| I: StartStopVCSServices: Running command '"C:\Windows\system32\cmd.exe" /S > /C ""E:\Program Files\VMware\vCenter Server\bin\service-control.bat"" --start --all'... 2016-03-28 15:12:20.292-05:00| vcsInstUtil-3634789| I: StartStopVCSServices: Waiting for VC services to start... 2016-03-28 15:15:44.773-05:00| vcsInstUtil-3634789| E: StartStopVCSServices: Unable to start VC services 2016-03-28 15:15:44.773-05:00| vcsInstUtil-3634789| I: Leaving function: VM_StartVcsServices 2016-03-28 15:15:44.788-05:00| vcsInstUtil-3634789| E: LaunchPkgMgr: Overall operation has failed 2016-03-28 15:15:44.819-05:00| vcsInstUtil-3634789| I: Entering function: VM_FinishInstallWithError ./VMware-VCS-logs-20160328151544/vcs_logs/firstboot/run-updateboot-scripts.log 2016-03-28T20:05:05.929Z Successfully started service vdcs Service: vmsyslogcollector, Action: start 2016-03-28T20:05:05.943Z State for service vmsyslogcollector: STOPPED Unable to start service vmsyslogcollector, Exception: { "resolution": null, "detail": [ { "args": [ "vmsyslogcollector" ], "id": "install.ciscommon.service.failstart", "localized": "An error occurred while starting service 'vmsyslogcollector'", "translatable": "An error occurred while starting service '%(0)s'" } ], "componentKey": null, "problemId": null } 2016-03-28T20:05:11.302Z ERROR run-updateboot-scripts Failed to start all services. RC=1. Details: INFO:root:Service: vmware-cis-config, Action: start . . . INFO:root:Service: vdcs, Action: start INFO:root:Service: vmsyslogcollector, Action: start 2016-03-28T20:05:11.160Z Error waiting for service vmsyslogcollector start. Exit code: 0 Current State: 1 ERROR:root:Unable to start service vmsyslogcollector, Exception: { "resolution": null, "detail": [ { "args": [ "vmsyslogcollector" ], "id": "install.ciscommon.service.failstart", "localized": "An error occurred while starting service 'vmsyslogcollector'", "translatable": "An error occurred while starting service '%(0)s'" } ], "componentKey": null, "problemId": null } |
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